The League Partner Support Philosophy is simple: You're a soccer expert, we're software experts. We are here to help you implement great software that makes your job easier. We install everything for you, we train you how to use it, and we stick with you. Once you are set up (usually just a few days), we will work with you as much or as little as you need. Every League Partner installation includes Full Support.
Want to know how to reschedule a game and notify all the
participants who are affected (with a few mouse clicks)? - We'll show you how. Want to know
how to notify all the coaches for a particular division about a group training session? - Just ask us.
The League Partner Support Department is compeletly
dedicated to our customers' satisfaction. If you have any questions or
problems, help is available via email:
You should expect a response within a few hours (often within a few minutes).
Not an automated response,
rather one from a real support person - someone with in-depth knowledge of the
League Partner product. Email is the most efficient
way for us to offer support, so we appreciate you using that avenue first. If
you wish for us to call you, just give us your phone number.
Remember that our user's manual is available in your control panel. Click on the
Support menu item and then on the link for the document.
If you have a question or problem that needs immediate attention, call us at
Our support hours are 8:00 to 5:00, Monday to Friday Eastern Time. We know that
soccer happens on the weekends, too, so if you need help outside office
hours, call. We're here to help.
Yes we know our soccer! Contact us with questions about refereeing and we'll answer them. Yes, we can explain the offside rule in a clear and concise manner. And we can shed light on what constitutes a hand ball and why a hand touching the ball isn't always whistled.
League Partner engineers and support staff will handle the set up of your site from start to finish. We will help you:
Import your existing data to League Partner
Build you a new website, or keep elements from your existing site
Handle domain registration and web hosting
Train you and your staff in using League Partner's many features
Answer questions at any time
Add features that you need
Develop custom reports just for you